ok Terms and Conditions

These terms and conditions ("Terms") form a legally binding agreement between the authority operating the ok platform ("ok", "we", "us") and any registered or unregistered user of the platform ("you", "member").

By accessing or using ok's website, mobile application, or any related service, you confirm that you have read, understood, and agreed to follow these terms in full. If you do not agree with these terms, you are asked to stop using the platform.

ok reserves the right to amend or update these terms at any time. Any changes will take effect once published on the platform, and continued use of the platform after such changes will be considered acceptance of the updated terms.

2.1 Age Requirement

You must be at least 21 years old to use any casino or betting service on ok. Registration by minors is strictly prohibited. ok reserves the right to verify a member's age at any time, and failure to provide proof of age may result in account suspension or closure.

2.2 One Account Policy

Each individual, household, or residential address is permitted to hold only one account. Any attempt to open multiple accounts will result in all associated accounts being closed, and any bonuses held in those accounts may be forfeited.

2.3 Accuracy of Information

You are required to provide accurate, complete, and up-to-date information at the time of registration. ok reserves the right to cancel an account if false or incomplete information is used during registration. It is the member's responsibility to notify the support team promptly if any of their details change.

2.4 Identity Verification (KYC)

To ensure secure service, ok may at any time request verification of a member's identity document, bank account details, or mobile banking information. Identity verification may be mandatory before a withdrawal can be processed.

3.1 Account Security

It is your responsibility to keep your account password and login details completely confidential. Sharing this information with any third party is prohibited. If you believe your account has been accessed without authorisation, notify ok's support team immediately.

3.2 No Account Transfer

Transferring, selling, or renting your account to another person is strictly prohibited. An ok account is for the personal use of the registered member only.

3.3 Account Inactivity

For accounts that have been inactive for an extended period, ok may notify the member and apply its inactivity policy. Contact the support team for further details.

4.1 Deposit Methods and Limits

ok currently accepts deposits through the following methods: bKash, Nagad, Rocket, Upay, and bank transfer (e.g. Dutch-Bangla Bank, BRAC Bank, Islami Bank). The minimum deposit amount for each method is ৳200.

4.2 Withdrawal Methods and Limits

The same methods apply for withdrawals: bKash, Nagad, Rocket, Upay, and bank transfer. The minimum withdrawal amount is ৳500. Withdrawal requests generally take 30 minutes to 3 hours to process.

4.3 Deposit and Withdrawal Terms

Deposited funds will only be returned via the same method used to make the deposit. If suspicious transactions or unusual deposit or withdrawal patterns are detected, ok may place withdrawals on hold until additional verification is completed.

5.1 Welcome Bonus

New members are eligible for a 200% bonus on their first deposit, up to a maximum of ৳8,000. For example: a deposit of ৳1,000 earns a ৳2,000 bonus, bringing the total balance to ৳3,000. A 25x wagering requirement applies to this bonus, meaning ৳50,000 in bets must be placed on a ৳2,000 bonus. Bonus funds cannot be withdrawn directly.

5.2 Other Promotional Offers

ok runs various promotional offers including weekly reload rewards, cricket bonuses, slots bonuses, birthday rewards, and refer-a-friend events. Each offer has its own specific terms, wagering requirements, and eligibility criteria.

5.3 General Bonus Rules

• A bonus offer cannot be claimed more than once unless the offer's specific terms state otherwise.
• Verify your deposit amount before claiming a bonus — the minimum deposit for each offer is ৳200.
• Winnings from a bonus cannot be withdrawn until the wagering requirement has been met.
• Multiple bonuses cannot be active at the same time. A new bonus cannot be claimed while one is already active.
• ok reserves the right to change, suspend, or cancel any promotion.

5.4 VIP Cashback

VIP members receive a weekly cashback benefit, calculated on the week's net losses. The maximum weekly cashback is 0.3% at Bronze level, 0.6% at Silver level, 0.9% at Gold level, and 1.2% at Platinum level.

6.1 Fair Play Policy

All games offered on ok are supplied by verified software providers and use RNG (Random Number Generator) technology to ensure unbiased outcomes. The result of each round is completely independent and is not influenced by previous results.

6.2 Betting Limits

Each game or betting market has set minimum and maximum bet amounts. Specific betting limits may apply when playing with a bonus. Check the applicable limits before starting a game.

6.3 Technical Issues

If a game is left incomplete due to a server outage, internet disconnection, or any other technical fault, ok will make a decision based on the last successfully saved game state. For cancelled games, the bet amount will be refunded.

6.4 Sports Betting

ok has its own odds-setting policy for sports betting markets. Bets will be settled after the match result has been officially announced. In the case of disputed results, the decision of the official regulatory body will be considered final.

The following activities are strictly prohibited and may result in account termination:

• Registering using a false identity or another person's information.
• Opening or operating multiple accounts.
• Strategic betting or Bonus Hunting with the intent to bypass bonus terms.
• Account hacking, software manipulation, or any other technical misuse.
• Money laundering or conducting suspicious financial activity.
• Harassing or attempting to harm other members.
• Making false claims or spreading misleading information in ok's name.
• Betting or managing an account on behalf of a third party.

ok places the highest importance on protecting members' personal information. Full details of how your information is collected, stored, and used can be found in our Privacy Policy. By accepting these terms, you are also considered to have accepted the Privacy Policy.

Member data is protected by SSL encryption. ok does not sell your information to any third party. However, information may be shared with security agencies where legally required or to assist in fraud investigations.

Services provided on the ok platform are offered on an "as is" basis. ok will not be held responsible for any financial loss resulting from use of the platform. Betting and gaming are inherently risky and members participate at their own responsibility.

ok is not liable for losses caused by technical faults, third-party service interruptions, or network issues. However, where a loss occurs due to our own error, a remedy will be provided where applicable.

10.1 Closure by ok

ok reserves the right to temporarily suspend or permanently close any account due to rule violations, suspicious activity, or security concerns. Where possible, advance notice will be given, but in urgent cases action may be taken without notice.

10.2 Voluntary Closure

Any member who wishes to close their account may send a request to ok's support team. If all bonus requirements have been met and funds remain, the withdrawal process can be completed before closure. A Self-Exclusion option is also available as part of responsible gaming — contact the support team for details.

ok believes gaming is a form of entertainment, not a solution to problems. We are committed to protecting our members. If you feel that gaming is having a negative impact on your daily life, you will find detailed support information on our Responsible Gaming page.

ok offers deposit limit settings, temporary breaks, and a self-exclusion option. Contact our 24/7 support team at any time to address problem gaming. Please remember: this platform is for users aged 21 and above only.

ok reserves the right to change these terms at any time. Notice will be given on the platform for significant changes. Continued use of the service after changes have been made will be taken as acceptance of the updated terms.

If you have any questions about these terms, you can contact us in English via our 24/7 live chat or email. You can also visit our Frequently Asked Questions (FAQ) page for answers to common questions.

To learn more about ok's services, team, and goals, read our About Us page.